Contact information

Contact Information

Last Updated: July 23, 2026

Thank you for choosing CHANNOCHARA.

We’re here to assist you with any questions regarding orders, products, returns, payments, shipping, or general enquiries. Our customer support team is committed to providing prompt and reliable assistance.

Customer Support

Brand Name: CHANNOCHARA

Business Type: Partnership

Location: Kolkata, West Bengal, India

Website: https://channochara.in/

Email: supportchannochara@gmail.com

How Can We Help?

You may contact us for:

  • Order Status & Tracking
  • Product Information
  • Size & Fit Assistance
  • Return & Refund Requests
  • Damaged or Incorrect Products
  • Payment Related Queries
  • Shipping & Delivery Support
  • General Customer Enquiries
  • Partnership & Collaboration Enquiries
  • Media & Press Requests
  • Intellectual Property or Legal Enquiries

Customer Support Hours

Monday – Saturday

10:00 AM – 7:00 PM (IST)

Closed on Sundays and Public Holidays.

Support requests received outside business hours will be addressed on the next working day.

Response Time

We aim to respond to most customer enquiries within 24–48 business hours.

During peak sales periods, festivals, or promotional campaigns, response times may be slightly longer.

Return & Refund Support

For return requests, please include:

  • Order Number
  • Registered Mobile Number
  • Reason for Return
  • Clear, Uninterrupted Unboxing Video (where required)
  • Product Photos (if requested)

Providing complete information helps us resolve your request more efficiently.

Business & Partnership Enquiries

For collaboration opportunities, wholesale enquiries, media requests, or other business-related matters, please contact us via email with the relevant details.

Legal & Intellectual Property

For copyright concerns, trademark matters, or legal notices, please email us with all supporting information so our team can review your request.

Stay Connected

Visit our official website for the latest collections, product launches, announcements, and brand updates.

Website: https://channochara.in/

We sincerely appreciate your trust in CHANNOCHARA and thank you for supporting a brand inspired by heritage, craftsmanship, and contemporary streetwear.